Business Technology and Process Improvement

recognized consulting firm
telecom, IT and Business consulting
At Telecom Resources International Inc., we provide extensive insights and services in the telecommunications and IT arenas. Our mission is to enable businesses to navigate the complexities of technology while leveraging innovative solutions tailored to their unique requirements.

Empowering Businesses with Telecom and IT Solutions

About us

Established in 1987, Telecom Resources International, (TRI) is a communications technology consulting firm with expertise in voice, data, transmission infrastructure and wireless technologies.


What We Do

TRI is product agnostic and is dedicated to providing its clients with independent, unbiased and objective analysis and recommendations for planning, budgeting, tech procurement and acquisition, implementation and optimization of operations and management. TRI is not associated with any communications technology equipment or service provider. 
Insightful. Proven. Cost-effective. TRI understands that all organizations continually face the “telecommunications challenge” caused by rapid internal growth, performance declines in customer service, capabilities limitations of current systems, out-of-control cost increases and the obstacles of migration & integration to new systems. TRI is dedicated to helping its clients attack these challenges and win the battle with insightful, proven and cost-effective solutions.
• IMPROVE AND STREAMLINE BUSINESS PROCESSES • IDENTIFY OPERTATING/TECNOLOGY COSTS SAVINGS OPERTUNITIES • INCREASE EMPLOYEE PRODUCTIVITY • MAXIMIZE SYSTEM PERFORMANCE, RELIABILITY & CAPABILITIES

Overview

Product & Services

Telecom Resources International provides expertise and services in the following areas to complement and support your own in-house staff, skills, and workload for over the last 30 years, our goal is to meet and exceed the expectations of every customer. 
We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work.

Communications Consulting • STRATEGIC PLANNING• COST & NEEDS ANALYSIS • ROI ANALYSIS • SPECIFICATION / RFP DEVELOPMENT • PROJECT/IMPLEMENTATION MANAGEMENT • DISASTER RECOVERY PLANNING 
System Cost Management • INVENTORY MANAGEMENT • BILLING AUDITS • NEGOTIATING FAVORABLE RATES • NEGOTIATING FAVORABLE LOCAL & LD SERVICES WITH CARRIERS

Maricopa County
Design and Implementation of one of the largest VoIP systems with over 15,000 endpoints 

Jane SmithIT Consultant
With their expert guidance, we streamlined our IT processes, resulting in significant cost savings and efficiency gains.

United States Postal Services
US POSTAL SERVICE Problem: USPS was providing telephone customer service far below industry standards. Busy signals when calling the more than 40,000 Post Offices nationwide were frequent, and information often was inconsistent or inadequate. Resolution: A network of National Service Centers under a single 800 number was created to provide 24-hour/365-day-a-year customer access. In a call center environment, service level is measurable, and trained agents have quick access to reliable, consistent information. Result: The average handle time for calls has dropped from more than 6 minutes to about 90 seconds. Millions of dollars are saved annually. USPS now meets or exceeds customer service quality standards, and the system has become a model for government agencies and private companies alike.

Our Clients Say

Discover how we have helped businesses succeed through our expert consulting services.
10632 N. Scottsdale Rd #B486Scottsdale, AZ 85254
Contact Info
480-391-3800
General email: info@tri-1.comSales and Marketing: sales@tri-1.com
Get in touch for tailored telecom solutions.
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